FAQ

What is Pokio?
Pokio is an online regulated & Licensed gaming platform that can be used on your mobile phone or tablet where you can play No Limit Texas Holdem, Omaha, Drawmaha and OFC with Real Money, also hosting wide range of Cash Games with buyins to suit everyone, Sit & Go’s and Tournaments.

Is Pokio legal and safe to play on?
Pokio is regulated and licensed in Europe by the Malta Gaming Authority (MGA) All Players data are securely protected and unauthorized access is strictly prohibited. To further safe guard players information Pokio have procedures in place including Game Fairness and Responsible Gaming. Pokios systems will randomly check tables and if any Fraud or Collusion is found to be displayed those players accounts will be closed immediately. Firewall is also another added feature on the Pokio Platform.

Why is Pokio popular?
Players around the world can benefit from the quick and easy sign up and start playing instantly. With features to include interaction between players at the table with emojis and the very popular Tomato throws cash games can be fast and furious and tournaments with guaranteed prizepools up to tens of thousands of euros will certainly attract many players to join existing clubs or even create their own clubs to start playing in.

What is a Pokio club?
Anyone can create their own Pokio Club within minutes. Once the club is opened you will get a Club ID which then you can share via link with your friends and family or share via social media to expand your members. Pokio Clubs share all Tournament’s on the Pokio platform however in your own club you can set and host your own tables to suit your own players. The Chatroom is exclusive to your club and there you can interact and share updates with your members.

Does Pokio have buddy transfer?
Yes, you can send and receive on the whole platform.

What is a circle?
A circle is clubs connected together for sharing traffic and players. The circle leaders is setting up the tables and tournaments. Does Pokio have buddy transfer? Yes, you can send and receive on the whole platform.

Does Pokio host live poker tournaments, festivals and events?
Yes, Pokio host many events and satellite’s run on the app for Live event seats or full packages.

How is action on Pokio?
Yes, Pokio host many events and satellite’s run on the app for Live event seats or full packages.

What currency is Pokio using?
Pokio uses Euro as currency.

What is the exchange rate if I’m not on the same currency?
Pokio doesn’t support multiple currencies, and the only currency supported is EUR. For some countries such as Norway, Sweden, Poland, users can make deposits and withdrawals using local currencies and they can find the exchange rate on Pokio’s cashier page.

How to make a deposit and withdrawal?
On the app you will see a Wallet section at the end of your screen. In here your balance is displayed, the number of diamonds you have and any tournament tickets you have won. In this section you can make deposits by bank transfer, visa or mastercard deposit, or use one of the many other options we have available. Withdrawals are just as easy, once you are verified just choose the amount you wish to withdraw and choose the most suitable method.

How long do withdrawals take?
Withdrawals can happen instantly or take from 1-3 working days depending on your bank or method you used.

What kind of deposit methods are available?
Debit Card – MasterCard or Visa Neosurf Luxonpay Cryptocurrency JetonCash EcoPayz Paypal Revolut Neteller Skrill Paysafe AstroPay Zimpler
(It depends on what country you are registered from, methods can be changed weekly in different countries)

What is new and different with Pokio?
With Pokio the app is updated with new and improved features on a regular basis. Recently the feature of playing a tournament and a cash table at same time is possible, bet sizing can be specific with the new keypad and new emojis added to make the game experience much better.

How to download the app?
You can find the download link on our site or download from www.pokio.com Android: Some countries have it in appstore Apple: Appstore or web.pokio.com

Can I qualify for Live events trough Pokio?
Yes, Pokio run many satilites on the app to qualify for Main Events throughout Europe

Can I play on my Mac or computer?
You can play trough http://web.pokio.com or through Window via Bootcamp and then install an Android emulator and the Pokio APK file to start playing. (copied )

Does pokio support tracking software such as Poker Copilot, Holdem manager (HEM) or (HEM2)?
No, Pokio doesn´t support online poker softwares and trackers. But there are tool in place in the app to see your stats, best hands etc. add this info so its a positive

What is a tracking software?
This is a software to help you keep information on how your opponents play and helps you analyse your game in detail.

What is the rake on Pokio?
Holdem, PLO 4/5 and Drawmaha: 5% of the pot and CAP between 0.5 Euro – 3.5 Euro. (Depends on which stakes you are playing and how many on the table. OFC 3% and 2 Euro Cap Full info on tis you will find on the table lobby -> Game rules -> RAKE

What is Pokio?

Pokio is an online regulated & Licensed gaming platform that can be used on your mobile phone or tablet where you can play No Limit Texas Holdem, Omaha, Drawmaha and OFC with Real Money, also hosting wide range of Cash Games with buyins to suit everyone, Sit & Go’s and Tournaments.

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